The philosophy behind lean is simple, continuous improvement with the removal of waste and inefficiencies. Lean is an ever-evolving philosophy used extensively in healthcare that is based on proven principles and methods that incorporate a compilation of world-class practices to improve an organization through an evidence-based methodology. Lean focuses on the customer and adding value to the organization by using its employees, trained in the methodology, to achieve continuous improvement by redesigning processes to create a more efficient work environment.
Lean has been deployed by SI PPS, as well as other PPSs, since the early stages of DSRIP. We have seen significant improvements in areas such as emergency department and clinic throughput, behavioral health and primary care integration, behavioral health center intake, Hypertension and Diabetes Control, as well as in many other areas.
This 12-hour course (divided over 3 days) will cover lean philosophy and methodology and give the participants the skills and knowledge to be able to conduct lean projects back at their organizations. Lean facilitators will also provide on-site coaching of a project, chosen by the participant, that will be started during the class.